We are always here to help! Send us a note using the form below (we respond within 1-2 business days). If you have an immediate need, please click the chat button. We are standing by to help Monday-Friday 9am-5pm Eastern time.
If you need help with an existing order, please contact Clickbank HERE.
Please shoot us an email using the below form. TRIPLE check that you have entered your email address correctly so that our reply gets to you. We generally reply within 1-2 days (but sometimes within just an hour!). If you have a question about an order you placed, please try to include your receipt number and as much info as possible so we can be most helpful.
Also, be sure to browse our FAQs for answers to our most common questions.
Hot Skinny Tea Guarantee: HST strives to keep you totally fulfilled and gratified, which is why we offer a 30-day, money back guarantee. If at any point you decide it’s not the most nutritious, delicious tea on the planet, remember you are protected by the highest standard 100% money-back guarantee. Just send us the empty pack and we’ll refund you to the last penny, no questions asked. If after 30 days of use, you are unhappy and would like a refund, here’s exactly what to do:
These guidelines were created to keep you satisfied, while at the same time ensuring we can continue to provide a quality product to other happy customers for years to come. Returning Hot Skinny Tea without complying with our policy will unfortunately deem your transaction non-refundable.
After complying with the steps above, please allow adequate time for shipping, quality control, and communication with credit card companies and banks as you patiently await your refund.